Last updated: September 22, 2026
This Privacy Policy explains how we handle personal information when you browse events, create an account, purchase tickets, contact support, or otherwise use our services.
1. Information we collect
We may collect your name, username, email address, phone number, account credentials, order and ticket details, payment status and transaction references, communications, device and browser information, IP address, and security or activity logs.
2. How we use information
We use information to create and secure accounts, process orders, issue and validate tickets, communicate event or service updates, provide support, prevent fraud and abuse, maintain audit records, improve the service, and comply with legal obligations.
3. Payments
Payments may be processed by third-party payment providers. We receive transaction references and status information but do not intentionally store full payment-card details on this platform.
4. Sharing
We may share necessary information with event organizers, venues, payment processors, email providers, infrastructure providers, professional advisers, or authorities when required to deliver the service, protect users, or comply with law. We do not sell personal information.
5. Cookies and sessions
We use essential cookies and session technologies for authentication, security, preferences, and core site operation. Optional analytics or marketing technologies should only be used according to the consent choices presented to you.
6. Retention and security
We retain information only as long as reasonably necessary for service delivery, security, accounting, dispute resolution, and legal compliance. We use administrative and technical safeguards, but no online system can guarantee absolute security.
7. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or obtain a copy of your personal information. You may also withdraw consent where processing relies on consent. Some records may be retained when legally required.
8. Children
The service is not directed to children who cannot legally consent to data processing in their jurisdiction. A parent or guardian should make purchases where required.
9. International processing
Service providers may process information in other countries. Where required, appropriate safeguards are used for international transfers.
10. Updates and contact
We may update this policy and will publish the revised version here. Privacy questions or requests may be submitted through our contact page.